Advanced Professional Certificate in Operations and Information Management for Project Managers

Advanced Professional Certificate in Operations and Information Management for Project Managers

This course on Operations and Information Management for Project Managers covers a range of topics essential for effective project delivery. It begins with an overview of the role of operations in business management, followed by an exploration of strategic capacity planning and effective inventory management. The course also covers the concept of scheduling in supply chain operations and the importance of project quality management systems. Students will learn about key functions of operations management, production operations and service operations, as well as business process management and reengineering. Additionally, they will gain an understanding of Six Sigma principles for operations improvement, determinants of effective capacity, and bottleneck theory. The course also covers ABC analysis and the economic order quantity model for inventory management, along with approaches to scheduling and load work centers, sequencing, and minimizing scheduling difficulties. Finally, students will learn about quality circles, ISO nine thousand series, and total quality management, including the concept of Kaizen or continuous improvement.