Advanced Professional Certificate in Services Marketing in Tourism and Hospitality
Upskill, reskill or pursue a passion with relevant courses across every subject, whether you're a beginner or already an expert.
Duration
1 Month
Pedagogy
Online
Advanced Professional Certificate in Services Marketing in Tourism and Hospitality
Unravel the intricacies of Services Marketing in Tourism and Hospitality with this comprehensive course. Dive deep into marketing strategies, consumer behavior analysis, and service management concepts specifically tailored for the dynamic hospitality industry. Explore contemporary trends, agile business approaches, and the critical role of customer service in driving satisfaction and loyalty.Accreditation
All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.Entry requirement
There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.
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- Marketing Manager
- Guest Relations Manager
- Service Quality Analyst
- Customer Experience Specialist
- Tourism Marketing Strategist
- Hospitality Operations Manager
- Consumer Behavior Analyst
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What you'll learn
Module 1
Services Marketing In Tourism And Hospitality
This comprehensive module combines various learning approaches including interactive content, practical exercises, and engaging resources. You'll find carefully curated materials designed to enhance your understanding and skills through a mix of theoretical concepts and hands-on practice. Each component has been structured to ensure an effective and engaging learning experience.
Testimonial
Discover the success stories of learners like yourself
Where learning goes beyond acquiring new skills to also deliver an enjoyable experience.
Liridona D.
It was a very helpful course for me and helped me push my process of thinking in an other dimension.
Federica P.
The course was everything I hoped for! Gave me such a positive input in my press office job.
Anthony B.
Very intense and very interesting. Since doing this course in 2016 I have referred plenty of ex-colleagues to do the same. Most enjoyable.
